NDIS 0108 Funded through your NDIS plan

Assist – Travel / Transport

Safe, reliable travel to appointments, errands, work and the community activities you enjoy.

Enquire about this service See what's included

Overview

About our Assist – Travel / Transport support

Getting where you need to go should never be a barrier to living well. We provide safe, reliable travel support so you can attend appointments, get to work or study, run errands and enjoy time in your community.

Your support worker can drive you, travel with you or meet you at your destination, depending on what your plan funds and what you prefer.

We can also help you build the skills and confidence to travel more independently, including planning trips and using public transport such as buses and trains.

Who this support is for

People who cannot easily use public transport on their own
Anyone who needs help getting to medical, therapy or other appointments
Participants travelling to work, study, volunteering or day programs
People who want to learn to travel more independently

What's included

How we can help

Appointments

Travel to and from GP, specialist, therapy and other important appointments.

Work and study

Reliable transport to your workplace, TAFE, university or training.

Shopping and errands

Get to the supermarket, pharmacy, bank and other everyday places.

Social and community outings

Get to sport, events, family visits and the activities you enjoy.

Travel training

Learn routes and timetables, and use public transport with a trusted support worker beside you.

Trip planning

Help planning journeys, allowing for accessibility needs and travel time.

Our approach

How we deliver this support

Safety first

Your safety and comfort guide how we plan and complete every trip.

Reliable and on time

We confirm bookings ahead of time and let you know if anything changes.

Building independence

Where it is one of your goals, we gradually build your skills to travel on your own.

Outcomes

What this support works towards

Reliable access to appointments and services
More time out in your community
Greater independence getting around
Less reliance on family for transport

Getting started

Three simple steps

1
Get in touch

Send an enquiry or request a call back about this service.
2
Have a chat

We talk about your goals, your plan and how you like support delivered.
3
Start your support

We agree a schedule, match your worker and get started.

NDIS funding

How this support is funded

This support is usually funded from the Core – Transport budget in your NDIS plan. Every plan is different, so we will check your plan with you and explain costs before your support starts.

Prices follow the NDIS Pricing Arrangements and Price Limits. Everyday living costs, such as rent, groceries and entry fees, are not usually covered by NDIS funding.

FAQs

Common questions

How is transport funded under the NDIS?

Transport is usually funded through the Core – Transport budget in your plan, and some activity-based transport can be claimed alongside other supports. We explain how costs work for your plan before booking.

Can a support worker stay with me at my appointment?

Yes, if you would like them to. Time spent supporting you at the appointment is generally claimed as part of your support hours, which we agree with you beforehand.

Can you help me learn to catch the bus or train?

Absolutely. Travel training is a great way to build independence. We practise routes with you until you feel confident travelling on your own.

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