Privacy Policy
A short explanation of how we collect, use and protect your personal information.
Information we collect
We may collect your name, contact details, referral information, NDIS or support needs, feedback, and any other information you choose to provide. Our website may also collect basic technical data, such as your browser and IP address.
How we use and share it
We use your information to respond to enquiries, arrange and provide support, manage referrals or feedback, improve our services, and meet legal obligations. We only share it with authorised staff, service providers or authorities where needed, permitted by law, or with your consent. We do not sell personal information.
Keeping information safe
We take reasonable steps to protect personal information from loss, misuse and unauthorised access. We retain it only for as long as it is needed for our services or required by law.
Access, corrections and concerns
You may ask to access or correct your personal information, or raise a privacy concern. Contact us and we will respond as soon as reasonably possible.