Accommodation / Tenancy
Practical help to find, secure and keep a home that suits your needs, goals and budget.
Overview
About our Accommodation / Tenancy support
A safe, stable and suitable home is the foundation for a good life. Our Accommodation / Tenancy support helps you find, secure and keep a home that suits your needs, your goals and your budget, whether that is a private rental, social or community housing, or another living arrangement.
Searching for a home in today’s rental market can be stressful. We work alongside you through every step, from understanding your options and preparing strong applications to inspections, signing a lease and settling in.
Once you have moved in, we help you build the routines and skills to manage your tenancy with confidence: paying rent on time, keeping on top of bills, preparing for routine inspections and communicating clearly with your landlord or property manager.
Who this support is for
- People moving out of the family home for the first time
- Anyone looking for a new rental or social housing
- People whose current tenancy is at risk and who need support to keep it
- Participants moving from hospital, care or another setting into their own home
What's included
How we can help
Exploring housing options
Understand private rentals, social and community housing and other pathways, and find what suits your needs and budget.
Rental applications
Help gathering ID, references and income details, completing applications and following up with agents.
Inspections and leases
Support to attend inspections, understand your lease and know your rights and responsibilities as a tenant.
Moving and settling in
Practical help to plan your move, connect electricity, gas and internet, and get to know your local area.
Managing rent and bills
Build simple systems to pay rent and utility bills on time and keep your records in order.
Talking with your landlord
Support to report repairs, prepare for routine inspections and resolve concerns early.
Our approach
How we deliver this support
We start with your goals
Where do you want to live, who with, and what matters most to you? Your answers guide everything we do.
We work with your network
With your consent, we coordinate with family, your support coordinator, housing providers and agents.
We build your independence
Over time we step back as your confidence grows, so you can manage your tenancy your way.
Outcomes
What this support works towards
- A home that suits your needs and choices
- More confidence managing tenancy responsibilities
- Greater housing stability and security
- Supports that stay connected as you settle in
Getting started
Three simple steps
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1
Get in touch
Send an enquiry or request a call back about this service.
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2
Have a chat
We talk about your goals, your plan and how you like support delivered.
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3
Start your support
We agree a schedule, match your worker and get started.
NDIS funding
How this support is funded
This support is usually funded from the Capacity Building – Improved Living Arrangements budget in your NDIS plan. Every plan is different, so we will check your plan with you and explain costs before your support starts.
Prices follow the NDIS Pricing Arrangements and Price Limits. Everyday living costs, such as rent, groceries and entry fees, are not usually covered by NDIS funding.
FAQs
Common questions
Can you find a home for me?
We cannot guarantee a property, but we support you through the whole search: understanding your options, preparing strong applications, attending inspections and following up with agents and housing providers.
Does this support pay for my rent?
No. NDIS funding does not cover everyday living costs such as rent, bond or utility bills. This support funds the help you receive to find and keep suitable accommodation.
Can you help if I am at risk of losing my tenancy?
Yes. Getting in touch early helps. We can work with you to understand the issue, communicate with your landlord or property manager and put practical routines in place.
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